Our Story

Travelwize Pty Limited is a boutique travel agency, located on the Lower North Shore of Sydney, NSW. It has been operating for the past 17 years, providing independent advice, assistance and booking services. The agency consists of both full time professional staff as well as freelance agents, all offering an exceptional level of personal attention.

Its principal, Caroline Bensen, has been involved in the travel industry for more than 40 years, having extensive experience in both the leisure and corporate travel sectors. Since commencing in travel she has amassed a vast amount of knowledge on overseas destinations, modes of transport and local customs.

Caroline is passionate about travel and prides herself on offering Travelwize’s clients the highest possible level of personal service and value for money.

Whether you are looking to travel on a holiday or for business, you will find Travelwize both reliable and trustworthy.

Give us a call today to discuss your requirements and be pleasantly surprised at how we can make your next trip an easy and memorable experience. 

Travelwize is ATAS travel accredited

Our Team

Caroline Bensen

Founder

Travelwize Pty Limited is a boutique travel agency, located on the Lower North Shore of Sydney, NSW. It has been operating for the past 17 years...

Our Client Base

Family

We’re your first choice family holiday agent, providing family friendly holidays allowing you to travel with your kids. Booking your family holiday needn't be stressful!

Corporate

Tailored travel solutions for your business. Making corporate travel easier for you. For over 10 years, we have been providing professionals all around Australia with outstanding...

Exotic

What does exotic mean to you? Talk to us today to discover destinations you may not have yet dreamed up. We know that planning the trip of a lifetime is exciting. Fulfil your travel dreams...

Adventure Travel

We love adventure travel and always have. There’s something about the feeling of visiting a new country, culture or environment – whether that’s a mountain range, desert...

Rail Journeys

One of the best things about booking any of our amazing train holidays is the opportunity to see a destination from its best vantage point - winding through the towns, cities...

Cruises

If you haven't cruised before then choosing the right cruise can be a challenge - that is if you go it alone. Wide ranging itineraries, numerous stateroom types, ship sizes and dining...

Travelwize Client Testimonials

We’ve used Caroline’s highly professional and very efficient services for a number of our holidays in the last couple of years. She’s arranged everything from brilliant holidays to Italy and Sicily to hiking in Japan. Caroline had some brilliant suggestions for accommodation, restaurants, activities. She has been a wonderful resource for us and we’ll definitely be engaging her again – hopefully next year for some sailing along the Adriatic coast. We’ve recommended her to several of our friends who have been as happy with her professionalism as we have.

Travelwize Client

At a time of online shopping and airline bookings, I would like to say why I have continued to use Caroline over the last 14 years for all my travel bookings. Her personal assistance, help and advice is invaluable to me. Caroline will find the best and most economic way of getting to any place, even those that I had never heard of, she knew and found the best way to get there. There have been times of a family medical emergency and just recently even a volcano, where I was on the next flight home. She is a phone call away at anytime and I am so grateful for all the attention and time she has put into making my travel that less stressful. Thank you Caroline. Judy Krupp

Travelwize Client

We’ve used Caroline’s highly professional and very efficient services for a number of our holidays in the last couple of years. She’s arranged everything from brilliant holidays to Italy and Sicily to hiking in Japan. Caroline had some brilliant suggestions for accommodation, restaurants, activities. She has been a wonderful resource for us and we’ll definitely be engaging her again – hopefully next year for some sailing along the Adriatic coast. We’ve recommended her to several of our friends who have been as happy with her professionalism as we have.

Travelwize Client

My wife and I have been with Caroline of Travelwize since 2005. During that time, with the exception of the restriction imposed as a consequence of Covid 19, we travelled at least once a year, but on a number of occasions we travelled twice. Our overseas trips included all types of travel arrangements like cruises, organised tours, private tours, etc. All these trips were organised by and through Travelwize. She was always helpful, full of good advice and above all always reliable. Even when we had some problems overseas, due to no fault of hers, Caroline always did her very best to assist. We could not possibly have had a better travel agent than Caroline.

Tom

Caroline at Travelwize has been a pleasure to deal with over many decades, offering a personal, proactive, efficient and cost-effective service no matter where in the world you find yourself traveling. Caroline always has great options and good advice on all travel-related matters. Caroline will get you out of trouble too, whether it’s getting lost at a foreign airport or a call flagging a late flight change or pending border closures. We always feel that Caroline is on our side.

John & Sally

I can highly recommend Caroline as a travel agent. She really tries to get the most convenient flights and hotels suited to whatever one’s particular needs are, all at excellent prices. I love that she understands my travel dreams and so individualises her recommendations to meet them!

June

Caroline’s services have always been attentive, knowledgeable, informative and creative. We have trusted her with the advice and with her service which is exceptional. We cannot think of a better travel agent and will always be loyal to her as she is loyal to us.

Felix

TravelWize

Travelwize Pty Limited is a boutique travel agency, located on the Lower North Shore of Sydney, NSW. It has been operating for the past 17 years, providing independent advice, assistance and booking services. The agency consists of both full time professional staff as well as freelance agents, all offering an exceptional level of personal attention.

ATAS Travel Accredited

Travelwize is ATAS travel accredited